This Privacy Policy (“Privacy Policy” or “Policy”) outlines the information Haivivi Technology Co., Ltd. and its affiliates (“Haivivi,” “we,” “our,” or “us”) collect and process from and about you.

This Policy applies to all websites, mobile applications, electronic and toy products, and other services offered by Haivivi that link to this Policy, as well as our offline services (collectively referred to as the “Services”).

By using the Services, you consent to the practices described in this Policy. If you do not agree with these practices, please refrain from accessing or using the Services.

Any undefined capitalized terms herein are defined as per the Haivivi Terms of Service .

1. Information We Collect

When you access or use our Services, we collect various types of information based on your usage. It's important to note that certain information is essential for us to provide you with our Services. If you choose not to share this necessary information, or if you request its deletion, you might lose access to some of our services. The information we collect can be categorized into three types: data you directly provide to us, data automatically collected from your interactions with our Services, and data we acquire from other sources.

Information You Provide Directly to Us

We collect information directly from you in various ways. This can happen when you interact with our Services, communicate with us, register for an account, subscribe to our newsletters, or engage in promotions. The information you provide can relate to both yourself and others and may encompass a range of data types, including, but not limited to:

• Email address;

• Username;

• Payment information (for example, processed through our payment vendors);

• Your User Content, as defined in the Terms of Service , including chat communications, posted images, and shared characters;

• Contents of communications with us.

You are not obligated to provide us with this information, but please be aware that without it, certain features of the Services may not be accessible or available to you.

Information We Collect Automatically

Together with our third-party vendors, including ad networks and analytics companies like Google Analytics, we may use cookies, web beacons, and other tracking technologies to collect information about the computers or devices (including mobile devices) you use to access the Services. Below, we detail the types of information we may collect and analyze, which includes, but is not limited to:

• (a) Browser type;

• (b) ISP or operating system;

• (c) Domain name;

• (d) Access time;

• (e) Referring or exit pages;

• (f) Page views;

• (g) IP address;

• (h) Unique device identifiers (e.g., IDFA or Android ID);

• (i) The version of our Services you are using;

• (j) The type of device you use.

We also track when and how frequently you access or use the Services, including your engagement with and navigation of our site or mobile application. This information, including data collected by our third-party vendors, is used for analytics—to identify the most frequently used parts of our Services and understand user preferences—, to evaluate the success of our advertising campaigns, and for other purposes as described in this Policy.

We and our third-party vendors may employ cookies, clear GIFs, pixel tags, and other technologies to gain a better understanding of user behavior, customize preferences, conduct research and analytics, and enhance the Services. These technologies enable us to tailor the Services to your needs, for instance, by saving your password in secure areas, tracking the pages you visit, aiding in content management, and gathering statistics on our Services' usage. Additionally, we or our third-party vendors might utilize some of these technologies in emails to our customers. This helps us monitor email response rates, determine when our emails are viewed, and track whether our emails are forwarded.

Most web browsers are set to accept cookies automatically, but you have the option to change your browser settings to decline cookies if you prefer. Please be aware that disabling cookies might limit your ability to fully utilize the Services, as they may not function as intended without cookies. As we incorporate new technologies, we may also collect additional information through various methods.

When you access the Services, we may gather general location information, which can be inferred from your IP address.

Information Collected from Other Sources

We may also gather information about you from external sources. For instance, if another user refers you to us, or when you interact with our profiles on social media platforms like Facebook or Instagram, we may receive information about you from these third parties.

Information Collected Through Third-Party Accounts

Whenever you use a third-party account, such as a social media account (“Third-Party Account”), to connect to your account with us, we may collect certain information. This collection is based on the permissions you grant and can include data from your Third-Party Accounts. For instance, by connecting to our Services via Third-Party Accounts like Facebook or Google, we receive information that helps us identify your account from those services. We securely collect and store this information to streamline your connection to our Services.

Opting to link your account with a Third-Party Account is entirely your choice. You'll be given the opportunity to provide your consent when you initiate the connection. Should you decide to withdraw this permission, you can easily do so by logging into the Third-Party Account, disconnecting our service from there, or through the native applications on your smartphone. It's important to note that we may keep the information we've previously collected from you.

2. How We Use the Information We Collect

We may use your information for any of the following purposes:

• Provide and administer the Services;

• Engage in other communications with you, such as responding to your inquiries, comments, feedback, or questions;

• Analyze, maintain, improve, modify, customize, and measure the Services, including training our artificial intelligence/machine learning models;

• Develop new programs and services;

• Detect and prevent fraud, criminal activity, or misuses of our Service, and ensure the security of our IT systems, architecture, and networks;

• Comply with legal obligations and legal processes, and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other parties, including enforcing our Terms of Service and any other agreements;

• Carry out any other purpose for which the information was collected.

We may combine information that we collect from you through the Services with information that we obtain from other sources. We may also aggregate and/or de-identify information collected through the Services. We may use and disclose de-identified or aggregated data for any purpose, including without limitation for research and marketing purposes.

3. When We Disclose the Information We Collect

We may disclose your information in any of the following circumstances:

• Affiliates: We may share information with our affiliates, which refers to any entity that controls, is controlled by, or is under common control with Haivivi. Our affiliates may use the information we share in a manner consistent with this Policy.

• Vendors: We may share your information with employees, consultants, and other service providers who require access to such information to perform work or services on our behalf. This group may include providers of data storage, payment processing, technology support and services, customer service, analytics, fraud prevention, legal services, and marketing services.

• Safety and Protection of Haivivi and Others: We may disclose certain information if we believe in good faith that it is necessary or appropriate to:

  (i) Protect or defend the rights or property of Haivivi, including enforcing this Policy, our Terms of Service , or any other agreements;/or

  (ii) Ensure the personal safety of Haivivi, our agents and affiliates, our employees, users, and the public.

• Advertising and Analytics: As of the date of this Policy, we do not engage in advertising. However, we may, in the future, share or make some of your information available to advertising and analytics partners to serve advertisements on our behalf across the internet and to provide analytics services. These partners may utilize cookies and tracking technologies to, among other functions, track and analyze data, gauge the popularity of content, deliver targeted advertising and content based on your interests, and enhance understanding of online activity. For details on managing the use of your web browsing information for advertising purposes, please refer to the "Online Analytics and Tailored Advertising" section below.

• Legal Requirements: We may disclose certain information if we believe in good faith that it is necessary to comply with law enforcement, legal, or regulatory processes. This includes responding to warrants, subpoenas, court orders, or adhering to applicable laws and regulations.

• Business Transfers: In the event of a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, we may disclose certain information as part of the transaction or during negotiations.

• Your User Content: Actions you take within our Services may be visible to other users or result in content being shared with them. For instance, creating User Content, like shared Characters, will make that content accessible on the Services. Similarly, participating in a Group Chat means you are instructing us to share your chats with other members of that chat, which may include Characters on the Services and other users.

• Other Disclosures with Consent or at Your Direction: With your consent or at your direction, we may share your information with third parties not affiliated with us. For example, if you choose to refer our Services to your friends or acquaintances, you may direct us to share certain information about you with them.

4. Your Choices

We offer you several options to control the collection, use, and sharing of your information:

• Profile Information: You can deactivate your account via your account profile page. Additionally, you can verify, correct, update, or delete some of your information through the same page.

• Marketing Communications: To unsubscribe from our marketing emails, simply follow the instructions provided in those emails. Note that opting out of marketing communications does not exempt you from receiving administrative messages related to our Services, such as updates to our Terms of Service or Privacy Policy.

• Cookies and Analytics: You have the option to opt out of certain cookie-related and analytics activities by adhering to the instructions outlined in this Policy.

• Rights to Your Information: Depending on where you reside, local laws may grant you certain rights regarding your personal information, including the ability to:

  (i)Request details about the categories of personal information we collect, disclose, and the purposes for which we collect it, as detailed in this Policy.

  (ii)Access and/or obtain a copy of the specific pieces of information we hold about you.

  (iii)Object to our processing of your information for direct-marketing purposes.

  (iv)Correct outdated or incorrect information we have about you.

  (v)Request the deletion of certain information we hold about you.

  (vi)Limit how we process and share specific pieces of your information.

  (vii)Have your information transferred to a third-party service provider.

  (viii)Opt out of profiling used for decisions that have legal or similarly significant effects, where applicable.

  (ix)Revoke consent for processing your information, as permitted by law.

You may designate an authorized agent to make requests on your behalf. To do so, you must provide your authorized agent with signed, written permission or a power of attorney. We may also contact you directly to confirm your identity before we process any requests made by your authorized agent, as allowed by law.

Please be aware that some information may be exempt from such requests under applicable law. For instance, we may need to retain certain information for legal reasons or to ensure the security of our services. Additionally, deleting information required to provide our Services might prevent you from using them.

You have the right not to face discrimination for exercising your rights under applicable law.

Furthermore, you may have the right to opt out of the sale of your personal information or its use in targeted advertising. To opt out of targeted advertising in the future, please refer to the instructions provided in the "Tailored Advertising" section above.

If you're seeking information about your rights under applicable law or wish to exercise any of these rights, please contact us at https://haivivi.com to ensure your privacy and security, we implement reasonable steps to verify your identity and the legitimacy of your requests. Should we be unable to verify your identity, it may prevent us from fulfilling your requests.

Should your request be denied under applicable law, you may have the right to appeal our decision. We will include information on how to pursue an appeal in our response to such denied requests.

Regional Privacy Disclosures and Rights: We provide additional disclosures for residents of the European Economic Area, United Kingdom, California, and Nevada in the Regional Privacy Disclosures section below.

6. Security

At Haivivi, we employ a comprehensive approach to security, incorporating technical, administrative, and physical safeguards designed to protect the information we collect against loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, it's important to acknowledge that no internet or email transmission can be guaranteed to be completely secure or error-free. As such, while we strive to protect your information, we cannot assure or warrant the absolute security of any information or communication.

7. Consent to Transfer

Our services operate on a global scale, which means your information may be stored and processed in the United States as well as in other countries outside of the United States. These countries may have data protection laws that are different from those in your own country. Additionally, under certain conditions, your data may be accessed by law enforcement and national security authorities in these countries.

By using our Services or providing us with any information, you are consenting to the collection, processing, storage, and transfer of your information in and to the United States and other countries where data protection laws might not offer the same level of protection as those in the country where you reside or are a citizen.

8. Links to Third Party Websites

Our Services may include links to websites or services operated by third parties. Please be aware that we do not control these external sites or services, nor are we responsible for their content or their privacy practices. The handling of your information by these third-party sites or services will be governed by their own privacy policies, not ours. We strongly encourage you to review the privacy and security policies of any third parties before sharing your information with them.

9. Changes to this Policy

We reserve the right to update this Policy in response to developments in legal standards, our information handling processes, or the features of our Services. The date of the most recent revision will be clearly marked at the top of this Policy. In the event of a significant change, we will provide you with a conspicuous notice as required by law. Your continued use of our Services after any such updates take effect constitutes your acceptance of the revised Policy and your agreement to be bound by its terms. We encourage you to regularly review this Policy to ensure you are informed of any changes.

10. Contact Us

If you have any questions about our privacy policy or information practices, please submit a request through our official website https://haivivi.com or contact us directly by sending an email: legal@haivivi.com