This Privacy Policy ("Privacy Policy" or "Policy") outlines the information that Shenzhen Yueran Innovation Technology Co., Ltd. and its affiliates ("Haivivi," "we," "our," or "us") collect and process from you.

This Policy applies to all websites, mobile applications (HAIVIVI Pal, Zhizi Toys, Giztoy), electronic and toy products, and other services provided by Haivivi that link to this Policy, as well as our offline services (collectively, the "Services").

By using the Services, you agree to the practices described in this Policy. If you do not agree to these practices, please do not access or use the Services.

Any capitalized terms not defined herein are defined in accordance with the Haivivi Terms of Service .

1. Information We Collect

When you visit or use our Services, we collect various types of information based on your usage. It is important to note that certain information is essential for us to provide the Services. If you choose not to share this necessary information, or request its deletion, you may lose access to some of our Services. The information we collect can be categorized into three types: data you provide directly to us, data collected automatically from your interaction with our Services, and data we obtain from other sources.

Information You Provide Directly to Us

We collect information directly from you in several ways. This can occur when you interact with our Services, communicate with us, register for an account, subscribe to our newsletter, or participate in promotions. The information you provide may concern yourself and others and may include a range of data types, including but not limited to:

• Email address;
• Username;
• Payment information (e.g., processed through our payment vendors);
• Your User Content, as defined in the Terms of Service , including chat communications, posted images, and shared characters;
• WiFi information, to enable device networking capabilities;
• Content of communications with us.

You are not obligated to provide us with this information, but please be aware that without it, certain features of the Services may not be accessible or usable.

Information We Collect Automatically

Together with our third-party vendors, including advertising networks and analytics companies like Google Analytics, we may use cookies, web beacons, and other tracking technologies to collect information about the computer or device (including mobile devices) you use to access the Services. The types of information we may collect and analyze include, but are not limited to:

• (a) Browser type;
• (b) ISP or operating system;
• (c) Domain name;
• (d) Access time;
• (e) Referring or exit pages;
• (f) Page views;
• (g) IP address;
• (h) The version of the service you are using;
• (i) The type of device you are using;
• (j) The MAC address of the device you are using.

We also track when and how often you visit or use the Services, including your interactions with and navigation of our websites or mobile applications. This information, including data collected by our third-party vendors, is used for analysis—to identify the most frequently used parts of our Services and understand user preferences—to evaluate the success of our advertising campaigns, and for other purposes described in this Policy.

We and our third-party vendors may use cookies, tracking GIFs, pixel tags, and other technologies to better understand user behavior, customize preferences, conduct research and analysis, and enhance the Services. These technologies allow us to tailor the Services to your needs, for example, by saving your password in secure areas, tracking the pages you visit, assisting with content management, and compiling statistics about the use of our Services. Additionally, we or our third-party vendors may use some of these technologies in emails sent to customers. This helps us monitor email response rates, determine when our emails are viewed, and track whether our emails are forwarded.

Most web browsers are set to automatically accept cookies by default, but you can change your browser settings to refuse cookies if you prefer. Please note that disabling cookies may limit your ability to fully utilize the Services, as they may not function as intended without them. As we introduce new technologies, we may also collect additional information through various methods.

When you visit the Services, we may collect general location information, which can be inferred from your IP address.

Other Information Used Temporarily by the App or Toy

To improve the user experience, we may use the following information on visual interaction pages. This information will only be used temporarily and will not be stored long-term. This information includes:

• (a) Clipboard content;
• (b) Accelerometer sensor;
• (c) Magnetic field sensor;
• (d) Orientation sensor;
• (e) Gyroscope sensor;
• (f) Light sensor;
• (g) Proximity sensor;
• (h) Gravity sensor;
• (i) Linear accelerator;
• (j) Rotation vector sensor.

We use this content to optimize the app's interactive experience, such as pasting content into a text box or displaying floating effects in the UI.

Information Collected Through Third-Party Accounts

Whenever you connect to our account using a third-party account, such as a social media account ("Third-Party Account"), we may collect certain information. This collection is based on the permissions you grant and may include data from your Third-Party Account. For example, by connecting to our Services using a third-party account like Facebook or Google, we receive information that helps us identify your account on those services. We securely collect and store this information to simplify your connection process to our Services.

Choosing to link your account with a Third-Party Account is entirely your choice. When you initiate the connection, you will have the opportunity to provide your consent. If you decide to revoke this permission, you can easily do so by logging into the Third-Party Account and disconnecting our Services from there, or through the native application on your smartphone. It is important to note that we may retain information we have previously collected from you.

Account Deletion

If you delete your account, actively delete your personal information, or after the necessary period has expired, we will delete or anonymize your personal information, except in the following cases:

• To comply with legal and regulatory requirements regarding information retention.
• For purposes such as finance, auditing, and dispute resolution that require a reasonable extension of the retention period.

2. How We Use the Information We Collect

We may use your information for any of the following purposes:

• To provide and manage the Services;
• To communicate with you for other purposes, such as responding to your inquiries, comments, feedback, or questions;
• To analyze, maintain, improve, modify, customize, and measure the Services, including training our artificial intelligence/machine learning models;
• To develop new programs and services;
• To detect and prevent fraud, criminal activity, or abuse of our Services, and to ensure the security of our IT systems, architecture, and networks;
• To comply with legal obligations and legal processes, and to protect our rights, privacy, safety, or property, as well as that of our affiliates, you, or other parties, including enforcing our Terms of Service and any other agreements;
• To fulfill any other purpose for which the information was collected.

We may combine the information collected through the Services with information we obtain from other sources. We may also aggregate and/or de-identify the information collected through the Services. We may use de-identified or aggregated data for any purpose, including but not limited to research and marketing purposes.

3. When We Disclose the Information We Collect

We may disclose your information in any of the following circumstances:

• Affiliates: We may share information with our affiliates, which refers to any entity that controls, is controlled by, or is under common control with Haivivi. Our affiliates may use the information we share in a manner consistent with this Policy.
• Vendors: We may share your information with employees, consultants, and other service providers who need access to such information to perform work or services on our behalf. This group may include data storage providers, payment processors, technical support and services, customer service, analytics, fraud prevention, legal services, and marketing service providers.
• Protection of Haivivi and Others: If we believe in good faith that it is necessary or appropriate to: (i) protect or defend the rights or property of Haivivi, including enforcing this Policy, our Terms of Service , or any other agreement; (ii) ensure the personal safety of Haivivi, our agents and affiliates, our employees, users, and the public.
• Advertising and Analytics: As of the effective date of this Policy, we do not engage in advertising. However, in the future, we may share or provide some of your information to advertising and analytics partners to serve advertisements on our behalf across the internet and to provide analytics services. These partners may use cookies and tracking technologies to track and analyze data, evaluate the popularity of content, deliver targeted advertising and content based on your interests, and enhance the understanding of online activities. For more information on managing your web browsing information for advertising purposes, please refer to the "Online Analytics and Tailored Advertising" section below.
• Legal Requirements: If we believe in good faith that it is necessary to comply with law enforcement, legal, or regulatory processes, we may disclose certain information. This includes responding to search warrants, subpoenas, court orders, or complying with applicable laws and regulations.
• Business Transfers: In the event of a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, we may disclose certain information during the transaction or negotiations.
• Your User Content: Actions you take within our Services may be visible to other users or result in content being shared with them. For example, creating User Content, such as a shared character, will make that content accessible within the Services. Similarly, participating in a group chat means you are asking us to share your chat content with other members of that chat room, which may include characters and other users in the Service.
• Other Disclosures with Your Consent or at Your Direction: With your consent or at your direction, we may share your information with third parties who are not affiliated with us. For example, if you choose to recommend our Services to your friends or acquaintances, you may instruct us to share certain information about you with them.

4. Your Choices

We provide you with several options to control the collection, use, and sharing of your information:

• Profile Information: You can deactivate your account through your account profile page. Additionally, you can verify, correct, update, or delete some of your information through the same page.
• Marketing Communications: To unsubscribe from our marketing emails, simply follow the instructions provided in those emails. Please note that opting out of marketing communications does not exempt you from receiving administrative messages related to our Services, such as updates to our Terms of Service or Privacy Policy.
• Cookies and Analytics: You can opt out of certain cookie-related and analytics activities by following the instructions outlined in this Policy.
• Rights to Your Information: Depending on your place of residence, local laws may grant you certain rights regarding your personal information, including the ability to:(i) Request details about the categories of personal information we collect and disclose, and the purposes for which we collect it, as described in this Policy.(ii) Access and/or obtain a copy of the specific information we hold about you.(iii) Object to our processing of your information for direct marketing purposes.(iv) Correct outdated or incorrect information we hold about you.(v) Request the deletion of certain information we hold about you.(vi) Restrict how we process and share your specific information.(vii) Transfer your information to a third-party service provider.(viii) Opt out of analytical processing used to make decisions with legal or similarly significant effects (where applicable).(ix) Withdraw consent for the processing of your information (where permitted by law).

You may designate an authorized agent to make requests on your behalf. To do so, you must provide your authorized agent with signed written permission or a power of attorney. Where permitted by law, we may also contact you directly to confirm your identity before processing any requests made by your authorized agent.

Please note that, under applicable law, certain information may be exempt from such requests. For example, we may need to retain certain information to meet legal requirements or to ensure the security of our Services. Additionally, deleting information required to provide our Services may prevent you from using those Services.

You have the right not to be discriminated against for exercising your rights under applicable law.

Furthermore, you may have the right to opt out of the sale of your personal information or its use in targeted advertising. To opt out of future targeted advertising, please refer to the instructions provided in the "Tailored Advertising" section above.

If you would like to learn more about your rights under applicable law or wish to exercise them, please contact us by visiting https://haivivi.com">https://haivivi.com. To ensure your privacy and security, we take reasonable steps to verify your identity and the legitimacy of your request. If we are unable to verify your identity, this may prevent us from fulfilling your request.

If your request is denied under applicable law, you may have the right to appeal our decision. We will include information on how to appeal in our response to a denied request.

Regional Privacy Disclosures and Rights: We provide additional disclosures for residents of the European Economic Area, the United Kingdom, California, and Nevada in the Regional Privacy Disclosures section below.

5. Security

At Haivivi, we employ comprehensive security measures, including technical, administrative, and physical safeguards, designed to protect the information we collect from loss, misuse, and unauthorized access, disclosure, modification, or destruction. However, it must be acknowledged that no internet or email transmission can be guaranteed to be completely secure or error-free. Therefore, while we strive to protect your information, we cannot guarantee or warrant the absolute security of any information or communication.

6. Consent to Transfer

Our Services operate globally, which means your information may be stored and processed in the United States and other countries outside of the United States. The data protection laws of these countries may differ from those in your country. Additionally, in certain circumstances, law enforcement and national security agencies in these countries may have access to your data.

By using our Services or providing us with any information, you consent to the collection, processing, storage, and transfer of your information in and to the United States and other countries where the data protection laws may not provide an equivalent level of protection to those in your country of residence or nationality.

7. Links to Third-Party Websites

Our Services may contain links to websites or services operated by third parties. Please be aware that we do not control these external websites or services and are not responsible for their content or privacy practices. The handling of your information by these third-party websites or services will be governed by their own privacy policies, not ours. We strongly advise you to carefully review their privacy and security policies before sharing any information with any third party.

8. Changes to This Policy

We reserve the right to update this Policy in accordance with the evolution of legal standards, our information processing procedures, or the features of our Services. The date of the most recent revision will be clearly marked at the top of this Policy. In the event of significant changes, we will provide you with prominent notice as required by law. Your continued use of our Services after any such updates take effect constitutes your acceptance of the revised Policy and your agreement to be bound by its terms. We encourage you to review this Policy periodically to ensure you are aware of any changes.

9. Contact Us

If you have any questions about our Privacy Policy or information practices, please submit a request through our official website at https://haivivi.cn or contact us directly by sending an email to: legal@haivivi.com">legal@haivivi.com